Returns & Exchanges
At BATIK, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery provided it is unworn and in its original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your batik garments in their original box or mailer, ensuring all original tags and labels are still attached.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.