Returns & Exchanges

At BATIK, we want you to be completely satisfied with your sustainable fashion purchase. If your item isn't a perfect fit, you can return or exchange it within 30 days of delivery provided it is unworn and in its original packaging.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Securely pack your batik garments in their original box or mailer, ensuring all original tags and labels are still attached.

  • 3.
    Ship It Back

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.